Privacy Policy – PayLess TV Mounting
Last Updated: December 4, 2025
PayLess TV Mounting (“we,” “our,” or “the Company”) provides PIT-Certified TV mounting and related home services throughout the Tampa Bay area. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how it is protected, and the choices you have.
1. Information We Collect
a. Information You Provide Directly
When booking a service or contacting us, you may provide:
- Name
- Address
- Phone number
- Email address
- Service details (TV size, location, notes)
- Payment information (handled securely by third-party providers — we do not store full credit card data)
b. Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and browser type
- IP address
- Pages viewed
- Date and time of visits
- Referral sources
- Basic analytics data (via Google Analytics or similar tools)
c. Booking Platform (Zenbooker)
Online booking and scheduling may be handled through Zenbooker or a similar secure third-party platform. That provider may collect additional information according to its own privacy policy. We do not access or store your full payment card number.
2. How We Use Your Information
We use your information to:
- Schedule and complete your TV mounting service
- Communicate appointment updates, confirmations, and service reminders
- Process payments through secure providers
- Improve our website, services, and customer experience
- Provide customer support and respond to questions
- Prevent fraud, abuse, or misuse of our services
We do not sell or rent your personal information to third-party marketers.
3. Sharing of Information
a. With PIT-Certified Technicians
To complete your service, your assigned PIT-Certified technician may receive:
- Your name
- Job address
- Contact details
- Service notes and scheduling information
b. With Third-Party Service Providers
We may share limited information with trusted third parties who help us operate our business, such as:
- Scheduling and booking providers (e.g., Zenbooker)
- Payment processors
- Email or SMS notification services
- Analytics providers (e.g., Google Analytics)
These providers are only permitted to use your information to perform services on our behalf.
c. Legal Requirements
We may disclose information if required to do so by law or in good faith belief that such action is necessary to:
- Comply with legal obligations or respond to lawful requests
- Protect the rights, property, or safety of PayLess TV Mounting, our customers, or others
- Investigate or prevent fraud or security issues
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality and performance
- Remember your preferences
- Analyze how visitors use our site
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
5. Data Security
We take reasonable measures to protect your information, including:
- Using SSL/HTTPS on our website where appropriate
- Working with secure, reputable payment processors
- Limiting access to customer information to authorized personnel and providers
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Choices and Rights
You may have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your information, subject to legal or operational requirements
- Opt out of non-essential marketing or follow-up messages
To make a request, please contact us at:
Email: support@paylesstvmounting.com
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after changes are posted means you accept those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
PayLess TV Mounting
Tampa Bay, Florida
Email: support@paylesstvmounting.com
Phone: (813) 906-6270 (Online booking preferred)